Support & Help
Welcome to RatedYou Support. Here you can find the main information about how RatedYou works, how rewards are intended to function and how the RYV ecosystem is structured.
Frequently Asked Questions
What is RatedYou?
RatedYou is a digital hospitality and reputation ecosystem designed to reward positive guest behavior. Hosts can review guests after their stay, and users can build reputation and earn rewards through verified participation.
What is RYV?
RatedYou Virtue (RYV) is the native utility token of the RatedYou ecosystem on the Polygon network. It is designed to transform positive user behavior and verified participation into ecosystem rewards.
How do I earn RYV?
Users may earn RYV by booking travel through the RatedYou experience and by receiving positive host reviews, typically 4 or 5 stars, after a verified stay.
Can I convert RYV into Euro?
Users who reach the Gold level and complete certified bookings within the ecosystem may become eligible to convert RYV into supported digital assets such as USDC, subject to platform rules, technical availability and compliance requirements.
Why are my rewards marked as “Pending”?
To maintain ecosystem sustainability, rewards linked to reviews may remain pending until a qualifying booking has been completed through RatedYou.
How It Works
-
1. Book
Use RatedYou to choose your next hotel or travel-related experience through supported partner booking flows. -
2. Stay with Virtue
Be a respectful and positive guest. After check-out, the host may evaluate your stay experience through the platform. -
3. Earn
Eligible users receive RYV in their wallet environment connected to the ecosystem. The more verified positive experiences you complete, the more your profile can progress through levels such as Bronze, Silver and Gold.
Need Assistance?
For support requests, please contact: support@ratedyou.org